We know waiting for a package isn't fun, especially when you're excited to start your skincare routine. đ
Shipping delays can happen from time to time due to weather, carrier backlogs, customs processing, or higher shipping volumes. The good news is that most delayed packages are still on their way and arrive shortly after.
What should I do?
First, check your tracking link to see the latest update from the carrier. If your package is still moving through the shipping network, we recommend giving it another 2-3 business days for the next tracking update.
When should I contact Glo Melanin?
If your package hasn't moved for several business days or it's well past the estimated delivery date, we're happy to help.
Reach out with your:
Order number
Tracking number (if available)
We'll look into it with the carrier and keep you updated.