The way to end a charging session depends on how it was initiated in the first place 🤓
🎫 With a charging pass (ex: Chargemap)
In some cases, you might need your pass to end the charging session.
If there's no way to stop the charging session from the terminal, scanning a pass in front of the terminal should end the charging session.
💳 With the payment terminal
A terminal can offer multiple charging points, with all charging sessions handled on the same screen.
⚠️ Make sure you are ending your vehicle's session and not your charging neighbor's
If you're having any trouble stopping your charging session, don't hesitate to reach our hotline support on the number dedicated on the terminal.