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Discount and Cancellation's Reasons
Discount and Cancellation's Reasons

Let's see how to record the reasons why employees apply a discount or cancel a sale.

Updated over 10 months ago

Index

Introduction

In Golfmanager we allow you to control all types of cancellations and discounts applied by the users of the system.

In this way, when performing one of these actions at the POS, the system will force the user to choose one of the following reasons in order to complete the sale. At any time, the operations manager will be able to review all cancellations and discounts, and their corresponding reasons.

When cancelling a sale, with a document issued, a pop-up window opens where the reason for cancellation is selected.

When assigning a discount percentage to a sale, a pop-up window opens where you can select the reason for the discount:

General

Section: Configuration Menu > Invoicing > Reasons

In this list we will register all these reasons. The explanation is very simple:

  • Reason. Here we would put the text we want for this reason. For example "Employee discount".

  • Type. Here we choose if this reason is a discount or cancellation type. In the previous case we will choose "discount".

For this tool to work correctly, we must activate the pop up that forces the user to choose a reason after each cancellation or discount. To do this you need to add the following advanced options:

  • pos.showDiscountReasons > for discounts

  • billing.showCancellationReasons > for cancelations

All these reasons will be reflected:

  • discount reasons: in the list of sales lines

  • of cancellations: in the list of tickets and invoices.

NOTE: To view it on the invoice, go to the following link.

NOTE: With them you can filter, export to excel, and create reports from the same list or with our BI tools and Pivot Tables.

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