Error Messages
Updated over a week ago

Index

Account blocked. Must restore password

The reason why you see this message when attempting to log in is that you have entered your username and/or password incorrectly many times, and the system has blocked it for security reasons.

You will need to ask a superuser or an administrator with permissions to delete that administrator and create a new one for you.

You can find more information by clicking on the link below.


Request URL Too Large

This message is displayed if you have added a lot of recipients. Split the mail into two or more shipments if you have a large number of emails or clients.

dial tcp XX.XX.XX.XXX:25: connect: connection timed out

If you see this message in the list of Last emails sent, in the Error column, your Email accounts configuration may need to be changed the Port to 587

aUTH: XXX X.X.X Username and Password not accepted

If you see this message, it means that the username and/or password for your email account don't match those on the email account server. Here is a link that will guide you through the process of configuring your Email accounts.

Error 4001: No availability / This timetable is no longer available

I explain the 2 messages that are automatically generated.

Message: "This timetable is no longer available" > is displayed when 2 different customers select the same time.
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Message: "ERROR 4001" > Displayed when:

1.- One customer selects a time (e.g. at 08:08h), another customer selects right at the time of the cross (e.g. at 10:40h). Here the system does not yet know whether to play 9 or 18 holes.

2.- Both of them are allowed to select the number of players of the booking type.

3.- Both are allowed to fill in the name of each player.

4.- The first client who accepts the reservation is allowed to book and the second client is shown the error message.

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