When will my pre-order ship?
Any order for an item that is not yet available from the record label or distributor will be shipped when the item is released. We ship pre-ordered products for arrival as close to the release date as possible. Due to ongoing industry-wide issues with distribution, there may be delays in the shipment of some pre-ordered products. Pre-ordered products are not guaranteed to arrive on the release date. If your order contains any pre-ordered items, none of your items will ship until the pre-ordered items are ready to ship as well. If you don’t want to wait, please place separate orders.
Why hasn’t my pre-order shipped yet?
Please check the product description on the website for items you’ve ordered for updated release dates/estimated delivery dates.