Feeding & Medication
We’ve redesigned Feeding & Medication administration to improve clarity, flexibility, and accuracy for staff.
Pet Instruction Updates
Required Fields: Medication name is now mandatory.
Amount & Unit: Expanded unit options (e.g. Scoop, Capsule, Packet).
Time of Day: New options — Lunch, Bedtime, As Needed.
Frequency: Simplified to Daily or Scheduled.
Daily = applies every day of the stay
Scheduled = can be tied to specific dates
Service Type: Instructions can now be linked to a service (Boarding, Daycare, Grooming, Meet & Greet).
Active/Inactive Controls: Turn instructions on or off without deleting them.
Edit Behavior: Updates to an instruction apply across all related invoices (past, current, and future) with a clear confirmation warning.
New Centralized Location
Feeding & Medication instructions are now a dedicated component accessible in:
Pet Details
Booking Flow
Invoice Management
From this component, admin users can:
Create, edit, and remove instructions
Toggle between Active/Inactive
View pre-registration details
All pets on an invoice display together for quick, consolidated review.
Booking & Invoice Logic
Daily instructions apply across the entire stay.
Scheduled instructions apply only to selected dates.
Instructions appear only for matching service types.
First Dose functionality removed (to be reintroduced with future task completion tools).
Staff can note first-dose details on run cards in the meantime.
Task Report Improvements
Each instruction time (AM, Lunch, PM, Bedtime, Other, As Needed) now displays as its own line item.
Report includes pet tags, arrival/departure, care notes, and direct links to the pet/invoice.
Filter by time of day, service type, or attendance status; sort by space.
Grooming
Groomer Color Selector
Each groomer can now be assigned a unique color to make schedules instantly recognizable.
Configurable via Staff → Groomer → Edit
Colors appear in the Grooming Schedule, Agenda View, and dropdown staff lists.
Existing colors remain unchanged until a groomer selects a new one.
Groomer Weekly Availability View
We’ve added a Week View to the grooming schedule for faster appointment management.
Hover to see all open time slots across the week.
Quickly jump to a specific day to start a booking.
Past dates appear as unavailable.
Run Cards
Run Cards have been redesigned to be cleaner and more informative.
Optional Vaccine section (shows vaccine name + expiration date).
Care Instructions and Belongings now included.
Automatically hides unused sections (no instructions = no clutter).
Includes Owner & Vet info and In-Stay section for context.
Added dividing lines between Feeding, Meds, Pet Perks, and Room Extras.
Checkbox selectors allow marking daily tasks as complete.
Report Card Enhancements
Admin Experience
Creating and sending report cards is now easier than ever.
Streamlined to a single, unified page.
Activity highlights appear next to associated services (e.g. Half-Day Daycare).
Quick-add “chips” to mark notable moments or custom notes.
Automated Descriptions
AI-powered text generation now helps summarize the day in a natural, engaging tone.
Combines activity descriptions, highlights, and staff notes into a single summary.
Staff can edit, add, or remove details before regenerating text.
Designed to save time while maintaining a personal touch for every pet.
Pet Perks
Add “Every Day”
When overriding Pet Perks during booking, staff can now apply perks to every day of a stay with one click.
Daycare & Boarding Overrides
For both new Daycare and Boarding bookings:
Pet Perk overrides automatically reflect daily or per-stay adjustments.
Logic now respects restrictions (e.g. size limits for perks).
Overrides stay visible and editable throughout the booking and invoice process.
Email Marketing is live
Send one-time broadcasts (e.g., newsletters, promotions).
Automate campaigns using templates (abandoned cart, churn prevention, holiday reminders, cross-sell, etc.).
Customize email content, branding, and calls-to-action.
Use Goose CRM, booking, and invoice data to target the right audience with the right message.
SMS Marketing is coming soon
SMS Marketing functionality will be released in early 2026 once consent collection and opt-in requirements are in place.
Now you can:
Target pet owners with relevant, personalized campaigns with data from your operating system.
Increase bookings through timely reminders and promotions.
Save time with ready-to-use automations and predefined audience segments.
Keep communications compliant with unsubscribe and consent management built in.







