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January 2026 - What's New

Huong Pham avatar
Written by Huong Pham
Updated this week

Sorting by Visit Date

Pet owners and admin users are now able to sort their bookings by visit date as well as services date.


Pet owner portal

Admin portal

Required Add-Ons

This release introduces Required Add-Ons that are tied to specific primary boarding offers. Required Add-Ons must be selected per pet, are automatically scheduled across the stay, and are fully reflected across booking flows, front desk tools, invoices, activity schedules, and reporting.

The goal is to:

  • Ensure mandatory services are consistently applied

  • Improve pricing transparency for pet owners

  • Maintain operational accuracy for scheduling, tasks, and reporting


Run Card Updates

Overview

The Run Card grid has been updated to include primary offer items that were previously excluded. This ensures the grid accurately reflects what staff see on the task itself, providing clearer visibility into all items associated with a run.

Changes Implemented

  • Primary offer items (e.g., bath, playtime, popsicle) are now included on the run card grid

  • Stay items (one-time during stay) moved to the pet perk section

  • Daily items moved to the room add-on section

  • Primary offer items are marked with a star icon to distinguish them from additionally purchased items


Wallet

This release introduces the ability for admin portal users to select and use all or part of a pet owner’s wallet balance to apply payment to all service types (excluding Membership enrollment)


Tags

Easily associate icons (emojis) to both pet and person tags from the admin portal


Credit Reporting

Additional tax column added to “All Credit History” table

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