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July 2026 - What's New pt. 2

Written by Huong Pham

Product Updates

Send Emails From Your Own Domain

You now have the option to send marketing emails from your own domain instead (like hello@send.yourbusiness.com).

It's a small change that makes a real difference:

  • Your customers recognize you. Emails arrive from your business name and web address — the sender pet owners already know and trust.

  • Your brand stays front and center. Every message reflects your business.

  • Your emails reach inboxes more reliably. As your domain builds its own sending reputation over time, more of your messages land where they should. Sending from a domain you've used for email before is an especially strong signal to inbox providers.

Getting started: Setup takes just a few minutes and requires no technical work on your end. We'll walk you through the entire process in the product — it only takes a few clicks.


Consolidated Engagement Dashboard

See how all your campaigns are performing in one place. The new Engagement dashboard gives you a complete view of every automation and one-off broadcast, side by side.

For each campaign, you'll see:

  • Email performance — sends, deliveries, open rate, clicks, bounce rate, spam reports, and unsubscribes

  • SMS performance — sends, deliveries, and failures

  • Revenue impact — the orders and dollars each campaign is driving, so you can see which messages actually bring clients back

  • Status at a glance — which automations are on or off, and when each was last updated

Toggle between Automations and Broadcasts, and filter by date to zero in on any time period.


Collect a Deposit — Even When Nothing's Due

Admins can now take a payment for a reservation, even when no deposit is due.

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