Waitlist
When you're fully booked, you no longer have to turn demand away. Staff can add a request to the Waitlist when a booking hits a restriction and pet owners can join it themselves during online booking if you turn that on for your location. All entries live on one page, where you can sort and filter them. When a spot opens, convert an entry with one click and the booking flow opens with the service, dates, and pets already filled in.
Hours & Fees
Fees are now more configurable and more transparent than ever.
Fee Configuration
Fees can be configured as a flat rate per pet or percentage of primary, required room add-ons, or all room add ons
Policies shown at booking: Extended service policies, including extra care time and how late fees are calculated, now appear in the booking flow. Customers see them before they book.
Check In & Check out Hours
Configure precisely the hours your facility wants to allow pet owners to select when booking.
When toggled on, pet owners will only be able to select the hours you've specified for check in or check out.
Configurable per day of the week
If left un-toggled, pet owners see check in and check out hours but can select and time during regular hours
Print All Run Cards from Dashboard
$0 Packages
Facilities can now offer $0 packages as an option when adding credits to a pet owner's profile
Invoice Audit
Invoices will now always show the history, including booked by, checked in by, checked out by, and cancelled by:
