How to Check-In a Pet
What is the Pet Check-In Process?
The check-in process on Goose.Pet ensures that every pet's stay begins with all the necessary details in place, from their specific care instructions to room assignments. This guide will walk you through the steps to check-in a pet for boarding, daycare, & grooming.
How to Navigate the Check-In Process
Initiating Check-In:
Ensure the booking arrival date is set to today or a past date. If the booking is dated in the future, edit the arrival date to "today" before proceeding.
Go to either the Arriving or Who's Here dashboard.
Select the Check-in option for the pet(s) you wish to check-in. Remember, check-ins are conducted at the room level. If multiple pets are staying in one room, they will be checked in together.
Navigating the Check-In Page:
The check-in page is organized into expandable drawers, each containing specific information sections. While collapsed, each drawer displays a snippet of its content.
For a quick check-in, especially for familiar or daycare pets, you can directly choose Check-in at the bottom without expanding any drawers.
For a detailed check-in, open each drawer sequentially, starting from the top, to confirm or update the information.
Detailed Check-In Process:
Pet Info Drawer: Update vaccination records, pet details, feeding/medication/care instructions, veterinarian details, and add Tags or Alert notes. Choose Save after making changes.
These details may have been entered by the Pet Owner, if so you can just click apply to apply them to the pet profile
Assign Room & Belongings Drawer: Assign a room for the pet and note down any belongings they've brought.
Dates Drawer: Adjust the departure date if necessary, considering availability.
Offer Drawer: Modify the original offer purchased if needed.
Additional Activities Drawer: Confirm or add any additional activities or services purchased.
Owner Drawer: Verify the pet owner's details and add any associated emergency contacts.
Run Card Alert Drawer: Add specific alerts or notes for this booking, which will be displayed on the Run Card.
Run Card Display Drawer: View and print the Run Card, which contains all the essential details for the pet's stay.
Finalizing the Check-In:
Once satisfied with all the details, choose Check-in at the bottom. The room status will update to "Checked-in".
You'll be redirected to the Reservation Summary page. Here, you can record any payments or simply choose Close to return to the dashboard.