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Adding New Users in Admin

Follow these steps to add new users to your Goose Dashbaord

Huong Pham avatar
Written by Huong Pham
Updated this week

Invite New Users

  1. Click on Configurations Settings

  2. Click on Users -> Invite User

  3. Type in the email and access level for the person you want to add

    1. Customer Associate - Can access the Front Desk, but certain actions on Invoice Management are not allowed

      1. Dashboard

      2. Customers

      3. Messages

      4. Bookings

    2. Employees - Can access the Front Desk

      1. Dashboard

      2. Customers

      3. Messages

      4. Bookings

    3. Managers - Can access Front Desk + Management

      1. Reports

      2. Revenue Management

    4. Admin - Can access Front Desk + Management + Configuration Settings

Before Accepting the Invitation

  1. You may encounter an error if the computer used to accept the new user invite is currently logged into another Goose admin account

  2. Make sure you’re logged out of all other Goose user accounts on the computer you’re using to accept the invite

  3. After logging out, close all Goose tabs on that computer before proceeding

  4. When accepting the invite, complete the steps on screen (including entering the email code) immediately, as the code will expire

  5. We recommend using a computer, but if you are using a mobile phone, retrieve the code through an email app rather than opening a new browser window — opening a new browser can refresh the Goose page and require a new code

Accept Invitations

  1. Invited users will receive an email from Goose with the subject "You are invited to join (Facility Name)".

  2. Click the "Join Now" link.

  3. Create a new password.

  4. Verify your account.

    1. You will receive a verification code in your email, enter it here.

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