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How Pet Owners Create a Profile

Your customers can easily create Pet Owner profiles to save their personal and pet info for easy booking.

Huong Pham avatar
Written by Huong Pham
Updated over 2 months ago

The Goose booking platform will require Pet Owners to create a profile so that their personal and pet information saves with their email.

There are two ways for a pet owner to create a profile:

Create a Pet Owner profile within the booking flow

  1. Navigate to the consumer booking page

  2. Enter the dates of the stay

  3. Click on "Enter details to search availability"

    1. You will be prompted to "Look Up My Pets"

    2. Click Skip for now at the bottom if the pet owner has never booked

  4. Enter all of the pet information

    1. Pet species

    2. Pet name

    3. Pet Breed

    4. Pet weight

    5. Click "Add" if there is more than one pet, and fill out the corresponding information

  5. Select the package, any room upgrades, or pet perks

  6. You will be prompted with an option to add an email to continue

    1. The email entered will receive a code

    2. Enter that code in the pop-up

  7. Finish the booking by filling out personal details and payment information

Create a Pet Owner profile by clicking Sign In

  1. Navigate to the Goose bookings consumer-facing page

  2. Click the "Sign In" in the upper right-hand corner, and enter:

    1. Email Address

  3. You will then receive an email with a verification code that looks like the following

  4. Enter that that code into the verification section

Once the account has been created, follow these steps to add personal information:

  1. Click "My Account" in the upper right-hand corner

  2. From the left panel, select "Profile" and click on edit to add or modify:

    1. Your First and Last Name

    2. Phone Number

    3. Mailing Address

  3. Under Pets, click the "+ Add Pet"

    1. Species (Dog or Cat)

    2. Name

    3. Breed (Mut = Mixed Breed)

    4. Weight

    5. Color

    6. Date of Birth

    7. Sex

    8. Spayed/Neutered Information

    9. Veterinarian Name and contact information

    10. Vaccinations required by the facility will be listed here

      1. To add vaccination records, click on "Choose File"

    11. Repeat all steps to add all of your pets in this section.

Once you have added all your personal and pet information, it will auto-populate during the booking flow, making it easy to click through to book the next stay.

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