If you don't deliver jobs on time, it can have a negative impact on your rating. And when your rating goes down, you might receive fewer job offers compared with other couriers.

If you consistently miss deadlines, there's a chance you could be removed from certain jobs or even risk being deactivated from the Gophr platform.

So, it's always best to make every effort to deliver on time and keep your customers happy.

If you are going to be late, please contact the customer via the app. If you can't reach the customer and you're having troubles with either the pickup or delivery, contact our support team via the mobile app.