Profile | Greencast Connect

1. Accessing the Profile Section

Open the GreenCast Connect app.
Go to Settings (tap the gear icon ⚙️).
Select “Profile” to view and edit your personal information.

2. Changing Your User Profile Image

Personalize your profile by changing your avatar (profile picture).
To change your avatar picture:
1. Go to Settings > “Profile”.
2. Tap on your current avatar or the placeholder image.
3. Choose “Select Image” to select a new image from your device or take a photo.
4. Crop or adjust the image as needed, and save.

3. Updating Your Display Name

Change the name displayed in the app.
To update your display name:
1. Go to Settings > “Profile”.
2. Tap “Display Name”.
3. Enter your new name and save the changes.

4. Email

The email used for your organization is displayed here. This is the official email associated with your account.
Note: Your email cannot be edited from this section. Please contact support for any changes.

5. Updating Your Phone Number

Add or change your phone number for easier communication.
To update your phone number:
1. Go to Settings > “Profile”.
2. Tap “Phone Number”.
3. Enter your new phone number and save.

Need Help?

Self-Service Support: Help Center, Live Chat & Instagram

You can access help and support directly from within the GreenCast Connect app.

How to Access Support in the App:

Open the GreenCast Connect app.
Go to Settings.
Select Customer Service.

From there, you can browse the Help Center or start a chat with our support team.

Help Center:

Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.

Help Center: https://intercom.help/greencast-connect/en