If you're looking to cancel your lawn mowing service order you made with your free GreenPal account, here's a step-by-step guide to make the process as smooth as possible. Remember, managing your service requests directly through your account is essential, as your cancellation might not be accepted by the lawn company you hired via text or phone call.
Step 1: Log In to Your Account
First, ensure you are logged into your GreenPal account. You can log in on any device using a Chrome or Safari browser. Here’s the link to the login page to directly access your account.
Step 2: Navigate to Your Schedule
Once you're logged in, navigate to "My Schedule" in the menu options.
On Desktop: You will see a list of your scheduled mowings. Simply click the "Cancel" button next to each appointment you wish to cancel.
On Mobile App: Tap on each future appointment listed under your upcoming appointments. Then, tap the "Cancel" button for each service you want to discontinue.
Important: Individual Cancellations
Currently, there isn't an option to cancel all the bookings you made simultaneously. If you want to cancel all your future booked services, you must cancel each scheduled mowing individually.
No Cancellation Fees
The good news is that there are no cancellation fees associated with terminating your scheduled services from the lawn company you hired.
Canceling Via Email or Text
To ensure your lawn company you hired doesn't perform a service you don't want, please note that you should cancel through your account on the website or app. Additionally, GreenPal does not offer consumer support and is unable to manage your cancellations on your behalf.
Need Further Assistance?
By following these steps, you can effectively manage your lawn care services that you hire with your free GreenPal account and make changes with your lawn care company as needed.