If you need to modify your initial request for lawn service—specifying which areas to mow or adding services like bagging clippings—it's important to communicate these changes directly with the lawn care company you hire. Here's a guide on how to ensure your preferences are met through GreenPal.
Communicating Changes to Your Lawn Care Request
Once you've placed a request for lawn service with your free GreenPal account, the details of your request might need adjustment. Here's how you can manage these changes effectively:
Direct Communication with Your Service Company you hire: After you receive bids and hire your lawn service company, the most effective way to update your service request is to communicate directly with them via a quick text message on their phone. You can usually find contact details for your service provider in your GreenPal account under "My GreenPal" or receive them after hiring a service.
Discuss Your Specific Needs: Contact your lawn care service to specify that you want only the front and side yards mowed or request that the clippings be bagged. Be clear about which areas of your property you are referring to to avoid any confusion.
Confirm Any Additional Costs: Since services like bagging clippings will incur additional costs from your lawn company, discuss this with your lawn service upfront. Every lawn care service operates a little differently, so they will give you a clearer idea of your extra charges based on your specific needs.
Understanding Lawn Care Services with your free GreenPal account
Typical Services Included: Standard quotes from lawn care companies who pay to market their business on the GreenPal network usually include mowing the front and back yards, trimming around obstacles, edging, and blowing off hard surfaces. Confirming if you want a deviation from this typical approach is important.
Pricing Considerations: Lawn care providers typically base their pricing on the assumption they will mow all specified lawn areas (front and back yards). Based on our experience with the community of lawn care providers, they set their pricing on a minimum trip charge, so your front and backyards won't affect your pricing. However, you can discuss that directly with the lawn company you hire, as every lawn care company operates a little differently.
Service for the full season: Remember, lawn companies who pay to market their business on the GreenPal network generally only accept new customers who are looking for regular, ongoing service through the end of lawn mowing season, typically end of November or October.
Pro Tips for Managing Your Lawn Care Services with your Free GreenPal account.
Get Familiar with Your Lawn Company: Allowing your lawn service provider to get familiar with your property can lead to more accurate and tailored services, including additional yard work beyond basic mowing.
Plan for Additional Services: If you anticipate needing more extensive yard work done in the future, discuss directly with them after your few initial mowing sessions. Once your provider is familiar with your property, they can offer you more precise quotes for additional services.
Need Further Assistance?
If you need additional help or have questions about using your GreenPal account, please don’t hesitate to engage with the support chatbot inside your account.