If you're concerned that your lawn service provider is overcharging you for the first mow, especially if you don't believe your yard is overgrown, here's how you can address this issue and explore your options on GreenPal.
Understanding Their Charges for First-Time Mowing
Their Surcharge for Overgrown Lawns: Every lawn care service operates a little differently; however, It's common for lawn services to charge a surcharge for the first mow if your yard is considered overgrown. This is because it usually takes them more time, effort, and wear on thier equipment to bring it back to a manageable state. However, definitions of "overgrown" can vary.
Communicate with Your Lawn Company: If your yard has patches that grow faster but you believe it doesn't justify an overgrown surcharge, discuss this directly with your lawn service. If possible, provide photos to illustrate the actual condition of your lawn.
If You Feel Overcharged
Get a Second Opinion: If you feel the charges are unjustified, consider getting a second opinion. You can request new quotes from other providers on GreenPal with your free GreenPal account to see if the pricing aligns more closely with your expectations.
Change Providers If Necessary: If you're consistently unhappy with the pricing or their service quality, you might consider changing your lawn service provider. You can cancel your current service and request new quotes with your free GreenPal account to find a lawn company that better suits your needs.
How to Change Your Lawn Service Provider on GreenPal
Cancel Your Current Service: Navigate to "My Schedule" in your GreenPal account and cancel each scheduled appointment with your current provider one at a time.
Request New Quotes: After canceling, go to the main screen of your account by clicking the logo in the upper left corner, then click "Get new Quotes" to start receiving bids from other lawn companies that pay to market their business on the green network.
Things to Keep in Mind
Rate Changes: Be aware that changing lawn companies might lead to different rates, which could be higher than what you were previously paying.
Service Restrictions: Remember that each lawn service is independently owned and sets their own pricing and schedules. GreenPal does not control these aspects.
Annual Quote Limits: You can request new bids twice per year for free. If you've already used your quota, you may need to wait until the next period or continue with the last hired service until then.
Need Further Assistance?
If you're navigating these changes and need further guidance, or if you're unable to find the "Get new Quotes" button due to system restrictions, please reach out to the support bot.
Remember, maintaining clear and open communication with your lawn service company will greatly enhance your experience with your free GreenPal account.