This guide explains how payment plans work when you enroll students into a term — letting them spread the cost of the term over several smaller, automatically-collected installments instead of paying everything up front.
What is a payment plan?
A term is a fixed block of classes that runs between a start and end date (e.g. "Spring Term: 1 Feb – 31 Mar"). Normally a student pays for the whole term in one go.
A payment plan lets that student instead pay in equal installments — weekly, fortnightly, or monthly — across the length of the term. The first installment is collected at checkout, and the rest are charged automatically to the card on file on a set schedule.
In short: You decide whether a term can be paid in installments and how often those installments come. The system works out the amounts and dates, takes the first payment at signup, and collects the rest on autopilot.
Setting up a payment plan on a term
Payment plans are configured on the term itself, when you create or edit it — there's no separate plan to build. When creating/editing a term you'll see:
Enable payment plans — turns installments on. If off, students pay in full only.
Allowed frequencies — Weekly (7 days), Fortnightly (14 days), Monthly (30 days). Offer one or several; the student picks at checkout.
Payment completion date (optional) — the latest date the final installment can fall on. Defaults to the term's end date.
How the schedule is calculated
You don't set individual due dates. First installment is on the enrollment date (or term start, whichever is later); the rest are spaced by the chosen frequency; the last never falls after the completion/end date. The total is split evenly, with any rounding added to the final installment.
Example — $140 term, 1 Feb–31 Mar, enrolls 8 Feb, weekly → ~11–12 payments of ~$11.67, first taken at checkout, the rest weekly.
What the student experiences at checkout
They see the allowed plan options (amount + number of payments), the option to pay in full, and a full schedule before confirming. They pay the first installment at checkout; the rest auto-charge. The plan activates once that first payment succeeds.
How ongoing installments are collected
On each due date the system charges the card on file, sends a reminder before and a receipt after. You can always see paid/outstanding counts and the next due date. (Auto-collection needs a valid saved card; students can also be set to pay manually.)
When a payment fails
The installment is marked overdue and is not retried automatically. The student is notified by email/push. The plan stays active. You can then collect it — recharge the card, take payment another way, or apply a discount.
Managing a student's plan
Collect now — overdue installment, next one early, or pay off the full balance.
Any method — card, wallet/credit, EFTPOS, bank transfer, cash, gift card.
Adjust an upcoming installment — edit any unpaid installment (logged).
Cancel — stop future installments, optionally collecting dues / cancelling bookings first.
Refund — to wallet (instant) or card (1–3 business days).
Rules and limits
Rule | Detail |
Minimum installments | At least 2, else pay in full |
Frequencies | Weekly / fortnightly / monthly |
Final payment date | On or before completion/end date |
No backdating | Starts from enrollment or term start |
First payment up front | Always collected at checkout |
Editing | Only unpaid installments |
Multiple terms | A student can be on several plans at once |