If an instructor or staff member works at more than one studio that uses Groovio, they can use one login for all of them and switch between studios without logging out. This works on the Groovio web dashboard and in the Groovio Business app.
Note: This article is for staff accounts. If you want to switch studios as a student in the Groovio student app, see How to Switch Between Multiple Connected Studios in the Groovio App.
Setting It Up
There's nothing for the instructor to turn on. Each studio just needs to add them as staff using the same email address:
Each studio goes to Staff Management and adds the instructor (see Using the Staff View).
If the email matches an existing Groovio staff account, Groovio links the accounts automatically. The instructor keeps their existing password, so they won't get a new password email.
Each studio controls its own permissions. What the instructor can see and do at one studio has no effect on what they can do at another.
If a studio adds the instructor with a different email address, the accounts won't be linked and the instructor will need to log in separately for that studio.
Choosing a Studio When Logging In
When a linked instructor logs in on the web dashboard or in the Business app, a Select a Studio screen lists every studio they work at. They pick the studio they want to work in:
Web: click Continue next to the studio.
Business app: tap the studio.
Switching Studios on the Web Dashboard
In the left sidebar, scroll to the bottom and click Switch Studio. It sits just above Logout.
A list of the instructor's studios appears. The studio they're in now is highlighted and marked (Current).
Click Switch next to the studio they want. The dashboard reloads for that studio.
Switching Studios in the Groovio Business App
Tap the profile picture (or initial) in the top corner of the screen to open the Profile page.
Tap Switch Studio.
A list of the instructor's studios appears, with the current one marked Current. Tap the studio they want.
The app reloads that studio's schedule, students, chats and checkout.
Troubleshooting
No Switch Studio option: it only shows for staff linked to two or more active studios. Check that each studio added the instructor with the same email, and that the staff account is Active at each studio. Inactive or deleted staff accounts don't appear in the list.
A studio is missing from the list: that studio may have used a different email address or set the instructor to Inactive. Ask that studio to check their Staff Management list.
Business app doesn't show the option: update the Groovio Business app to the latest version from the App Store or Google Play.
Instructor also takes classes as a student: their student account is separate. They use the Groovio student app to book classes, and switch studios there from the studio name at the top of the home screen.
If something still isn't right, contact Groovio support with the instructor's email and the names of the studios they work at.