A group chat is automatically created by the system every time a scheduled class receives a booking for the first time. If it is a course class, one chat is created for the entire term, and if it is a drop in that is scheduled to recur for X number of times, then this will also just be one group chat for that entire length.
Instructors will be automatically added to the class chat. Staff get push notifications on their phone for the group chats they're a member of through the Groovio Business app, so they don't need a separate student account to be notified. Direct messages that students send to the studio don't send a push notification, so check the Chat page for those.
To manually add members, follow the directions below:
1. Go to Groovio > Chat
2. Click the Groups Tab
3. Use the search or scroll through and find the group chat
4. Click Add Members button
5. Search for the student and tick the box to add member
You can also get to the class group chat from the attendance list by clicking the chat icon.
You can see the included members of a group by clicking on the name of the group.
You can rename groups if needed to make it easier to find, to do this find the group and click on the edit (pencil) icon.
If you would like to reuse the same group chat for each new term, you can manually manage the users in the group chat you want to continue using. This allows you to keep message history, shared videos, etc. between each term. If you would like to go this route, you can simply rename the newly created group chat to "unused" as an example.
When adding a student to an existing group chat, they will only see new chats after they are added.
You can archive group chats only once the class has already completed. To archive the class wait until it has completed, then you can select the class and click on the archive button (blue button on the top - as pictured below).
