Summary: the HandsHQ Training Register sends you regular emails when required training is about to expire, meaning you will never miss any training again. The system also colour-codes the training status within the personnel section. This can be customised on a course-by-course basis.

In this article:

We send weekly updates about the overall status of your personnel training records, as well as individual emails about specific certificates and courses expiring.

Note: you will only get notifications for required training. All training courses added via a role are automatically marked as required. Additional training can also be individually marked as required under the 'actions' section in a personnel profile.

Summary of training for that week, all bookings for that week and all expiring that week:

Only sent daily if there is any required training that is expiring on the following occasions:

Sent to personnel editors, line managers, admins & owners

Sent to each individual personnel with their own training which will expire soon (and whether or not they have training booked) on the following occasions:

Reminder emails for any upcoming training booked in are sent to the individual, their line manager, and any personnel editors on the following occasions:

eLearning booking reminders are sent out every two weeks if the course hasn't been taken and can be manually resent if needed.

eLearning passed emails

Once a personnel has completed their eLearning course, the individual and their line manager will be emailed to let them know they passed.

Who gets sent training register email notifications can be managed in Settings > Personnel

The status indicator dot within HandsHQ indicates the training status of the personnel, role or course:

Note: only required training will affect the status dot colour. All training courses added via a role are automatically required. Additional training can be individually marked as required under the 'actions' section in a personnel profile.

We recently released custom expiry reminders for courses to help you choose when you want to be notified about the upcoming expiry date of each course.

Previously, the first reminder that someone's training course is about to expire was sent 60 days in advance. Now, this can be customised for each course individually in the Course Register.

So if you need more or less than 60 days' notice, you can now change this! Just go to your Course register and update any existing courses if you want to be reminded earlier or later than 60 days in advance.

This will affect when the first email is sent out about a course expiring. It will also affect when the status indicator colour moved from green to amber.