Summary: HandsHQ Training Register sends you regular emails when required training is about to expire, meaning you will never miss any training again. The system also colour-codes the training status within the personnel section. This can be customised on a course-by-course basis.

The following email types are sent:

In this article:

We send weekly updates about the overall status of your personnel training records, as well as individual emails about specific certificates and courses expiring.

Note: you will only get notifications for required training. All training courses added via a role are automatically marked as required. Additional training can also be individually marked as required under the 'actions' section in a personnel profile.

Summary of training for that week, all bookings for that week and all expiring that week:

Only sent daily if there is any required training that is expiring on the following occasions:

Sent to personnel editors, line managers, team managers, admins & owners

Individual training emails

Sent to each individual personnel or sub-contractors with their own training which will expire soon (and whether or not they have training booked) on the following occasions:

Reminder emails for any upcoming training booked in are sent to the individual, their line manager, and any personnel editors on the following occasions:

eLearning booking reminders are sent out every two weeks if the course hasn't been taken and can be manually resent if needed.

eLearning passed emails

Once a personnel has completed their eLearning course, the individual and their line manager will be emailed to let them know they passed.

As we're sending different types of emails to different types of users, we've made a table to summarise everything in one place!

Emails that can be managed in settings are highlighted, see section below.

Users can opt out from them in settings - on individual level ‘Settings ⇒ Profile’

You can configure notifications in Settings. There are two spaces to manage the emails sent:

You can opt-in or opt-out of some email types in Settings > Profile. This will only apply to your login.

For example, if you don't deal with training but you're a RAMS admin, you might want to disable these emails.

Notifications for expiring training can be managed in Settings > Personnel and training. Only admins can manage these settings.

You can choose to send the expiring training emails (the daily summary emails) to:

The settings for Personnel & Training are division-specific. You will need to set it for all divisions you're using the Training Register in.