How do I reach Hauler Hero for support?
"Can someone call me?" "Please call me"
Hauler Hero does not offer on demand phone support.
For immediate assistance, we do offer live chat or emailed support (support@haulerhero.com). Our current support hours are Monday - Friday 5am - 5 PM Pacific Standard Time.
You can also request a zoom call with a Customer Success specialist – Request Zoom Meeting
Please feel free to chat with Oscar (Support Bot) through the blue chat bubble, he has proven very reliable and helpful countless times. Our customers love him! If you need assistance from a live representative, please make sure to select the ‘TALK TO A PERSON 👤’ button.
Does Hauler Hero offer customer support for the customers of haulers?
Hauler Hero is unable to offer phone support to your customers. If after troubleshooting the issues your customer may be experiencing and they still cannot login, please send an email to support@haulerhero.com and CC your customer. Please include all relevant information like name, account number, ect and a description of the problem.
What Holidays does Hauler Hero close for?
Hauler Hero is closed for the following legal holidays:
New Years Day
Easter Sunday
Memorial Day
Independence Day (4th of July)
Labor Day
Thanksgiving Day
Christmas Day