Skip to main content
All CollectionsPlans, pricing & billing
πŸ’³ What is the Difference Between Basic and Priority Processing?
πŸ’³ What is the Difference Between Basic and Priority Processing?
Heidi Support avatar
Written by Heidi Support
Updated this week

Whether you are subscribed to Heidi's Free Forever plan or Pro plan, your consult notes will still be generated.

Heidi Pro users receive priority processing, which means faster generation and output of notes and templates compared to the Free Forever plan users. Once free users have exceeded their monthly usage, their processing speed becomes slower than that of Heidi Pro users.

Heidi Pro offers unlimited notes, unlimited dictation, priority processing, unlimited AI document generation, and priority customer support.

Typically a priority note will take 5-15 seconds. This is subject to practising in peak time zones, but you're looking at an order of magnitude of seconds!

Basic can be just as quick as priority but will be throttled in peak times, usually no longer than 45s in peak times.


Did this answer your question?