Dashboard and analytics
By Eddie1 author9 articles
- How the Atlas merchant leaderboard worksHow the monthly ranking is calculated, how often it updates, and what other merchants can and cannot see about your store.
- What each dashboard metric measuresExact definitions for every number Atlas shows, the period each one covers, and which are incremental rather than gross.
- Notifications in AtlasWhere Atlas notifications come from, what each action does, and why a notification can point at something that no longer exists.
- Tracking your progress with milestonesAll 21 Atlas milestones, what unlocks each one, and why a milestone can take up to an hour to appear.
- Navigating the Atlas dashboardA tour of the Atlas home screen, from the greeting and your metrics at the top to the leaderboard at the bottom, and what every control does.
- Why is my revenue showing as zero when I have sales?Atlas excludes cash on delivery, test, unpaid and refunded orders from revenue. If most of your orders fall into one of those categories, Atlas will show zero.
- Why don't my Atlas revenue numbers match Shopify?Atlas measures the extra revenue its tools produced, not your gross sales, and it excludes some orders on purpose. The two reports are not meant to match.
- Why are my visitor counts lower in Atlas than in Shopify?Atlas counts visitors with its own tracking, which ad blockers can block and which only runs on pages Atlas published. Shopify counts every visitor to your store.
- Why hasn't my leaderboard rank or milestone updated?Both are calculated on an hourly schedule rather than instantly, so a recent sale can take up to an hour to show. Nothing is broken and there is nothing to…