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Inviting a user to the HelloHacker Portal

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Written by Jonathan Bolduc

Adding users in HelloHacker allows you to give platform access to colleagues, partners, or anyone who needs to participate in managing or viewing data. Each user can be assigned a role and permissions tailored to their needs, allowing you to precisely control what they can see or do.

Steps to Add a User

1. Access the User Management Section

  • Click the gear icon at the top right of the screen.

  • From the menu, select "Users".

2. Create a New User

  • Click the red "Add" button.

  • Fill in the required fields (First Name, Last Name, Email, Role).

  • You can also s et:

    • Default language

    • Default time zone

    • Whether the user should receive alert emails and the minimum severity level for those alerts

  • Leave the "Active" box checked if you want the user to be able to log in immediately after activation.

3. Save

  • Click "Save" to finalize the creation.

Once the user is added, they will automatically receive an invitation email.
This message contains a link they must click to accept the invitation and activate their account. Access to the portal will only be possible once this step is completed.

Note: To be able to add new users, your account must have the "Can manage users" permission. This permission is included by default in the "Administrator" role but can be granted to other roles as needed.

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