Shipping Fees, Taxes, and Duties Explained

At Sofatica, we want your shopping experience to be smooth and stress-free. Here's everything you need to know about shipping fees, taxes, and duties—especially for international orders.

When you place an order, the main costs you’ll pay are the product price and shipping fees. There are no hidden fees—everything will be clearly shown at checkout, so you always know exactly what you’re paying for.

Shipping fees only apply to orders outside the continental U.S. and Canada. For orders within the U.S. and Canada, there are no shipping fees. If you're ordering from a location outside of the continental U.S. or Canada, shipping fees will be calculated and shown clearly during checkout.

If you’re ordering from the U.S. or Europe, applicable taxes and VAT (Value-Added Tax) will be added at checkout. You’ll see the exact amount before you complete your purchase.

For orders outside the U.S. and Europe, local customs authorities may charge additional taxes or duties when your order arrives. These fees are not included in the product price and will be your responsibility to pay directly to the delivery service when your sofa arrives.

Taxes and duties are set by the customs laws of your country. If you're unsure about the fees, it’s a good idea to contact your local customs office for more information.

In some countries, you can prepay taxes and duties at checkout. If this option is available, you’ll see it clearly during checkout. If it’s not available, you will need to pay these fees when your order is delivered.

Yes, all orders shipped within the European Union are subject to VAT (Value-Added Tax). The exact rate will depend on the country you're having your sofa delivered to, and it will be calculated during checkout.

If you refuse to pay the required duties or taxes, your order may be returned to us. In this case, any return shipping costs and extra fees will be deducted from your refund.

For international orders, we take care of all standard customs documentation. However, some countries may require additional verification or paperwork, which could cause slight delays in delivery.

To estimate the customs fees for your order before purchasing, we recommend reaching out to your local customs office. They can provide more details on potential fees based on your shipping address and order value.

Please keep in mind that taxes and duties are set by government authorities, not by Sofatica. If you have any questions about additional fees, feel free to contact our customer support team before placing your order. We’re always here to help!