When you order a sofa, we understand how important it is for it to arrive safely, securely, and on time. Sofas are more than just furniture—they are a big investment, often custom-designed to fit your unique style. That’s why we go the extra mile to ensure your sofa is handled with the utmost care during shipping.
Here’s how we make shipping simple, safe, and stress-free:
1. Free Shipping, No Hidden Costs
We believe in being transparent, so when you order from Sofatica, you’ll enjoy free shipping within the U.S. continental states and Canada—with no surprise fees. The price you see at checkout is the price you pay—simple and straightforward.
For international shipments outside the U.S. and Canada, please note that some countries may charge customs duties, import taxes, or other local fees, which are not included in the shipping cost.
These fees are the responsibility of the recipient and may be calculated at checkout or collected by your local customs office when the sofa arrives.
2. Premium Handling & Protection
From the moment your order leaves our warehouse, we ensure it’s treated with the care it deserves. Here’s how we make sure your sofa arrives in perfect condition:
Professional Handling: We use trusted carriers like FedEx, UPS, and DHL, and make sure your sofa is handled by professionals at every step of the journey.
Secure Packaging: Your sofa will be packed securely with reinforced protection to avoid any damage, including scratches, dents, or pressure marks.
Strict Quality Control: Before shipping, each sofa undergoes strict quality checks to make sure it meets Sofatica’s high standards.
3. Carrier-Backed Shipping Protection
We want you to feel completely at ease when your sofa is on its way to you. That’s why every shipment is automatically covered by the carrier’s standard shipping insurance—offering peace of mind in case of loss or physical damage during transit.
Important: The terms of insurance are based on the carrier’s policies. If you’d like additional coverage, please contact the carrier directly for more information on extra protection options.