Ordering a sofa requires more than just clicking “buy.” This article explains everything you need to know about shipping fees, order processing, delivery times, and how to avoid delays or extra charges.
Shipping Fees Based on Order Value
Shipping fees are calculated based on your total order amount—not a flat rate.
Here’s the current fee structure:
$0 – $499 → $99 shipping fee
$500 – $1,099 → $149 shipping fee
$1,100 – $1,499 → $199 shipping fee
$1,500 – $2,099 → $249 shipping fee
$2,100 – $3,099 → $299 shipping fee
$3,100 – $4,099 → $349 shipping fee
$4,100 – $4,999 → $379 shipping fee
$5,000+ → $449 shipping fee
Disclaimer: Free shipping may apply during limited-time promotions or on selected products. Unless stated otherwise on the product page or during checkout, orders follow the shipping fee structure above. We maintain transparent pricing with no hidden costs.
📌 For international orders, any applicable taxes, customs duties, or import fees will be shown at checkout (if available) or collected by your local customs office upon delivery. These fees are the customer’s responsibility
Order Processing & Dispatch
Orders are processed within 1–2 business days after payment confirmation.
Shipping confirmation and tracking details will be sent via email.
Delivery typically takes 2–7 business days, depending on your location.
Rural or remote areas may require an additional 2–3 business days.
⚠️ In rare cases (natural disasters, customs delays, political unrest), delivery may take longer. If this happens, you’ll receive updates from our team.
Split Shipments & Risk of Loss
Orders with multiple items may be shipped separately for faster or safer delivery.
Once your order is handed over to the shipping carrier, responsibility for any loss or damage transfers to you.
Please ensure that your order and shipping address are complete and accurate before checkout.
Taxes and Duties
For orders shipped within the USA or Europe, taxes and duties are calculated at checkout.
For other destinations, import fees may be collected by your local customs authority.
Customers are responsible for compliance with local import regulations and related costs.
Address Accuracy
To avoid delivery issues, always provide a complete and accurate address at checkout.
Once the order is prepared or shipped, no changes can be made to the delivery address.
If a shipment is returned due to an incorrect or incomplete address, it will be reshipped at your expense, including an additional shipping fee.
Note: Include a daytime phone number to assist delivery coordination with the carrier.
Transparency & Real-Time Tracking
After your order ships, a tracking link will be provided via email.
You can also view real-time updates through the Track My Order page on our website.
We regularly update estimated delivery times for better accuracy and transparency.
Important Notes
Exact delivery dates cannot be guaranteed due to external factors (e.g., customs clearance, shipping delays).
Upon delivery, inspect your sofa carefully. If there’s visible damage, ask the carrier to mark it as “damaged” and contact our support team within 48 hours.
Costs related to taxes, import duties, or address correction fees are the customer’s responsibility.