Where are your warehouses located, and how do they affect my delivery?
To ensure fast and efficient delivery, we operate multiple warehouse locations. These facilities are used exclusively for inventory management, logistics, and fulfillment. Below is everything you need to know about how our warehouse system works.
Warehouse & Office Location
Sunnyvale, California
1292 Anvilwood Court, Sunnyvale, CA 94089
United States
This location handles all storage, order processing, and outbound shipments.
Frequently Asked Questions (FAQ)
Can I visit the warehouse to pick up my order?
No. All warehouse locations are closed to the public and do not support order pickups. All orders are shipped directly to the delivery address entered at checkout.
Which warehouse will my order ship from?
Your order will typically ship from the warehouse nearest your delivery address. However, if a specific item is unavailable in the closest location, it may be shipped from a different warehouse to avoid delays.
How long does it take for my order to be processed at the warehouse?
Most orders are processed within 1–2 business days after payment confirmation. Delivery time depends on your location and the selected shipping method.
Do all products ship from the same warehouse?
Not always. If your order contains multiple items, they may be shipped from different warehouses, depending on stock availability and logistics optimization.
Can I schedule an appointment at the office location?
Yes. The San Francisco office is available by appointment only. To schedule, please reach out to customer support at hello@sofatica.com or +1 (833) 700-0068.