At Sofatica, we’ve set up multiple warehouse locations to ensure that your order is processed and delivered as quickly as possible. These facilities are dedicated to managing inventory, order fulfillment, and logistics, so you can relax knowing that everything is taken care of.
Here’s what you need to know about our warehouse system:
Warehouse & Office Location:
Sunnyvale, California
1292 Anvilwood Court, Sunnyvale, CA 94089
United States
This is where we store, process, and ship your orders from to ensure you get your Sofatica products in perfect condition.
Frequently Asked Questions (FAQ)
Can I visit the warehouse to pick up my order?
No, our warehouses are closed to the public and do not support order pickups. Rest assured, we’ll ship all orders directly to the delivery address you entered at checkout, so you don’t have to worry about anything!
Which warehouse will my order ship from?
Your order will typically ship from the warehouse that’s closest to your delivery address. However, if a specific item is unavailable in that location, it may be shipped from another warehouse to prevent any delays. We’re always working to get your order to you as quickly as possible!
How long does it take for my order to be processed at the warehouse?
Most orders are processed within 1–2 business days after we confirm your payment. The delivery time will depend on where you are located and the shipping method you select.
Do all products ship from the same warehouse?
Not always. If your order contains multiple items, they might come from different warehouses, depending on stock availability and how we can optimize delivery for you. Don’t worry, everything will arrive in the same shipment.
Can I schedule an appointment at the office location?
Yes, the San Francisco office is available by appointment only. To schedule a visit, please contact our customer support team at hello@sofatica.com or +1 (833) 700-0068.