Skip to main content

How to Access and Manage Your Orders

Chester T avatar
Written by Chester T
Updated over 2 weeks ago

At Sofatica, we make it easy for you to stay on top of your orders and manage all the details effortlessly. To do this, simply create an account, and you’ll unlock a personalized dashboard designed to make your experience smooth and stress-free.

What You Can Do with Your Account:

  • Review Order Details: See all your past and current orders in one place, so you never have to search through emails or receipts again.

  • Get Shipping Updates: Stay informed on where your order is in the process, from dispatch to delivery.

  • Manage Payment & Addresses: Update billing details, add new delivery addresses, and adjust your payment preferences quickly and easily.

  • Earn and Use Reward Points: With every purchase, you’ll collect points that can be used for future discounts—because your satisfaction means everything to us!

How to Access Your Orders

  1. Sign In: Click the “Sign In” button at the top-right corner of the homepage.

  2. Go to My Account: Once logged in, head to the “My Account” section.

  3. View Orders: Click on “Orders” to explore your full order history and track the progress of your purchases.

Manage All Your Account Details:

Once logged in, your Sofatica dashboard lets you handle everything with ease:

  • Order History – Always stay in the know about your past purchases.

  • Downloads – Access any digital files or manuals related to your products.

  • Addresses – Update your shipping and billing addresses whenever necessary.

  • Payment Methods – Add, update, or remove your payment methods with just a few clicks.

  • Account Details – Adjust any personal details to keep everything current.

Did this answer your question?