Privacy Policy — Data Retention

This article explains how long we retain your personal data, the factors that influence retention periods, and your options for managing or requesting deletion of your data.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Retention periods may vary depending on the type of data and the purpose of its collection.

Account Information: Retained as long as your account remains active or until you request deletion. Order History and Transaction Data: Retained for up to 7 years to comply with tax, accounting, and legal obligations.

Customer Support Records: Retained for up to 3 years after your last interaction with our support team. Marketing Preferences: Retained until you unsubscribe or withdraw consent.

Analytics and Website Behavior Data: Retained for up to 26 months in anonymized or aggregated form for performance tracking and optimization.

In some cases, we may be required to retain data for longer periods due to legal obligations, such as:

Once the applicable period has ended, data will be securely deleted or anonymized.

You may request deletion of your personal data at any time, unless we are required to retain it for legal, security, or transactional reasons. See the article Your Data Rights for instructions on how to submit a request.

When data is no longer required:

We regularly audit and update our data retention practices to ensure compliance with current laws and best practices.