We are committed to protecting your personal data and using it responsibly. This article summarizes key practices regarding how your data is handled, secured, and shared, along with your rights and control over marketing preferences.
1. How Your Information Is Shared
We only share your data when necessary to provide our services, fulfill legal obligations, or maintain platform security.
A. Internal Sharing
Your data may be accessed across internal departments, subsidiaries, or affiliates to support operations such as customer service, logistics, and support systems.
B. Trusted Service Providers
We share limited data with third parties only when essential for:
Order processing and payment verification
Delivery and logistics coordination
Customer support services
Website hosting, security, and analytics
Payment information is processed via secure third-party systems and is not stored by us.
C. Business Transitions
In the event of a merger, acquisition, or sale, user data may be transferred to the new entity. In such cases, the data will continue to be handled in accordance with existing privacy policies.
D. Legal Requirements and Security Events
Data may be disclosed to comply with court orders, government requests, or to investigate security incidents, suspected fraud, or violations of our terms of service.
E. Aggregated and Anonymized Data
We may share anonymized or aggregated usage data for analytics, service improvements, or operational insights. This data cannot be linked back to individuals.
All third-party partners are contractually bound to confidentiality and prohibited from using personal data for unrelated purposes.
2. Marketing Preferences & Opt-Out Options
We respect your choices regarding promotional communication.
A. Opt-In for Marketing
When creating an account, you may choose to receive newsletters or promotional emails. Your consent is voluntary and not required for placing orders or receiving service-related communication.
B. How to Opt Out
You can opt out of marketing communication at any time by:
Clicking the “Unsubscribe” link in any promotional email
Contacting customer support to be removed from marketing lists
C. Important Notes
Opting out does not affect essential service emails, including:
Order confirmations
Shipping updates
Changes to terms or policies
3. Data Security Measures
We use robust technical and organizational measures to safeguard your data.
A. Security Protocols
Encrypted data transmission via SSL
Firewalls, intrusion detection, and secure hosting
Role-based access and multi-factor authentication for internal systems
Regular audits and system updates
B. Personal Safety Tips for Users To further protect your data:
Use strong, unique passwords
Avoid using personal information in usernames or device names
Log out from shared or public computers
Keep your browser and antivirus software updated
While no system is 100% immune to threats, we are proactive in minimizing risks and responding swiftly to incidents.
4. Third-Party Websites & Social Media Links
Our website may include links to third-party platforms or use social media features (e.g., sharing buttons).
A. External Links
Once you leave our website, your data is governed by the privacy policies of the destination site. We do not control or take responsibility for third-party data practices.
B. Social Media Widgets
Embedded features from social platforms may collect technical information such as your IP address, browser type, or referral source. This data collection is governed by the social platform’s own policies. We recommend reviewing third-party privacy terms before submitting personal information through external platforms.
5. Questions or Concerns
If you have questions regarding this Privacy & Security summary or any aspect of our privacy practices, contact us at hello@sofatica.com. We’re here to assist you.