We understand that circumstances change, and you may wish to delete your account. However, before making this decision, please take a moment to review what you’ll lose—and consider if there's a better option available.
Before You Delete Your Account
Deleting your account is permanent. Once completed, you will lose access to the following:
Reward Points and Credits
Any unused reward points or store credits will be permanently removed and cannot be recovered.Exclusive Offers and Early Access
You will no longer receive updates about limited-time sales, private events, or new collection launches.Account History
Your order history, delivery status, and product preferences will be erased from our system.Newsletter Benefits
You will stop receiving insider access to design tips, seasonal offers, and featured product releases.Faster Checkout
Saved addresses, payment preferences, and personalized recommendations will no longer be available.
Need to Take a Break Instead?
If you simply want fewer emails or notifications, you don’t have to delete your account. Here are a few alternatives:
Unsubscribe from Promotional Emails
Click "Unsubscribe" at the bottom of any marketing email to opt out while still keeping your account active.Update Notification Preferences
Reach out to us and we’ll help customize your communication settings.
Still Want to Delete Your Account?
If you’d still like to move forward, please contact our support team with your request:
Use the subject line: “Account Deletion Request”
Include the email address associated with your account
Confirm your most recent order number (if available) for verification
Once verified, we’ll permanently remove your account and notify you when the process is complete.
Email: hello@sofatica.com
Live Chat: Available 24/7
Need help deciding or want to keep your benefits while reducing notifications? Reach out—we’ll help find the best solution for you.