We know that things can change, and we’re here to make managing your delivery as easy as possible. Below are the answers to some common questions about address and delivery modifications. If you need further assistance, don’t hesitate to reach out!
How can I update my delivery address?
To update your delivery address, simply contact us via email or phone with your confirmation code and billing ZIP code. Please note, address updates can only be made before your order has been processed.
What happens if my address is incorrect?
If your package is returned due to an incorrect address, we’ll reach out to you to correct it. You’ll be responsible for reshipping fees and any associated costs, so be sure to double-check your details during checkout!
Can I change my delivery service type after ordering?
Yes, it’s possible to upgrade your delivery service (e.g., from Standard Shipping to White-Glove Delivery), depending on where your order is in the process. Additional fees may apply for service upgrades.
What are the fees for rescheduling?
The fees for rescheduling depend on how late the request is made. If changes are requested after 48 hours of placing your order, re-delivery fees may apply. We encourage you to reach out as soon as possible to avoid any extra costs!
How do I reschedule my delivery?
To reschedule your delivery, please contact us via email or phone within 48 hours of your purchase. Be sure to provide your confirmation code and ZIP code so we can process your request promptly.
Can I change the delivery address to a different state?
Yes, you can change your delivery address to a different state. Just make sure to notify us at least 48 hours before your scheduled delivery date to give us enough time to process the change.
Will I receive updates if my delivery schedule changes?
Absolutely! Once your delivery changes are confirmed, we’ll send you an email with the updated details, so you’re always in the loop.
What if address changes delay my delivery?
Address changes may cause delays in your delivery. To prevent this, we strongly recommend reviewing your address carefully at checkout. This helps avoid any disruptions in the delivery process!