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How do I pause or cancel my treatment subscription?

How do I pause or cancel my treatment subscription within the Hormn platform?

Hormn avatar
Written by Hormn
Updated over 4 months ago

How to Pause or Cancel Your Treatment Subscription

  1. Log in to your Hormn portal.

  2. Navigate to the specific treatment you want to cancel.

  3. Scroll down to the Subscription section.

  4. Click the three-dot menu (β€’β€’β€’) on the right-hand side.

  5. Select Cancel.

  6. Follow the prompts to complete cancellation.

Once cancelled, you will no longer be able to:

  • Chat with your doctor

  • Book consultations

  • Order any medications associated with that treatment

Pausing is not currently supported. You must cancel and re-subscribe when ready to resume treatment.

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