ADDING A NEW INJURY OR CLAIM
Step 1
To add a new injury, select Add Injury from your Dashboard or the main menu.
Step 2
In the Injured Person field, use the drop-down arrow or click into the field to search for the injured person's name. By selecting their name from the list, the system will then pre-populate existing information about that person.
If the person is not listed, you will need to click on the New Person button to add their details and then click Save.
Injured Person: Existing information may be available if you are using the HR integration option. Alternatively, existing information can be populated based on information on prior injuries.
Step 3
Follow the page down and continue to enter all information you have available for the injury record. Fields with a red asterisk are mandatory for completion.
To successfully save the injury, you are required to complete the following fields:
Injured Person Name
Date of Injury
Date Employer Notified
Description of Injury
Injury Type
Policy/Workplace
As you scroll down the page, you have the option to add any further Injured Worker Details (e.g. address, contact, DOB) and additional Reporting Details relating to the injury (e.g. Bodily Location, Mechanism).
We recommend filling out as much information on this page as you have available. Information entered in these sections will pre-populate onto other forms and pages within the system. These details can also be updated at a later time through the Details option on the side menu of the claim file.
Step 4
Once you have completed the relevant information, select Save at the bottom of the page.
The relevant people will be notified that an injury has been added to the system and you will be taken directly to the injury Summary page.

