We have purchased a license that allows our clients to download and install this Outlook Addin. Once installed, a user will be able to click and drag an attachment from an email into the Injury system. Click on the link below to download the Addin and instructions to install and use the Addin are also below.
Note: if you use Google Chrome as your default internet browser, you will not need to install this plugin
INSTALLING DDADDIN
The DDAddin software allows you to drag and drop attachments directly from Outlook emails into SolvInjury.
Before downloading the DDAddin, please firstly check if you are using a 32 or 64 bit version of Outlook. You can check this by going to File > Office Account > About Outlook:
Once determined, please select the relevant Download link below:
Download 32 bit version Here
Download 64 bit version Here
If you experience issues with downloading the above links, please try the below:
32bit version back up Here
64bit version back up Here
To download the DDAddin, please follow the below steps.
Close Microsoft Outlook before installing the software.
Login to the system, and then click the relevant option above (please ensure you are using Google Chrome as your internet browser).
The addin software will then begin to download. Once the download is complete, click on the download box to install.
An install pop up will appear on your screen. Click next to work through the installation.
Continue to click through Next until the installation is complete, and then click Close
Finally, reopen Microsoft Outlook
DDAddin installation is now complete!
How to use the Drag and Drop plugin feature?
When you receive a document via e-mail into your Outlook, you will now be able to drag and drop the attachment directly from your e-mails into the system.
For information about how to upload attachments, please refer to our Attachments article.
DRAG AND DROP FROM OUTLOOK NOT WORKING?
Sometimes, when your computer does an update, it can automatically uninstall the Drag and Drop plugin from your computer. To check if this is still successfully installed, please go to Outlook > File > Options. From here, select 'Add-Ins' from the left hand panel.
Once the Add-ins section displays, you are wanting to see if 'InjuryConnect Drag and Drop' appears under Active Application Add-ins (as per the below).
If this doesn't display, then you will need to re-install the plugin using the information at the top of this article.
