As your volunteers begin sending and receiving texts, you can download those results from the Text page. This data will be in the form of an Excel document that breaks down those who were contacted, how they were contacted, and what their responses were.
Downloading Text Responses
The first step to downloading text responses is to navigate to the Text page. You can access that by clicking the dropdown on the left of the portal and selecting Field > Text.
The texting grid will display the full list of texting actions within your organization. Hover over the text you want to download the results from and then click the gray download button on the right of the screen.
Once the file has successfully processed, you'll receive a notification to your email and from the notification bell in the top right . Access the link in either area to download your file.
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