Getting started
How do I start getting campaigns?
Download the Influur app and create your creator account there. Then complete your profile and link your social accounts. Then apply to the campaigns that fit you.
Linking your accounts
How do I link my Instagram, TikTok or YouTube account?
Why won't my Instagram connect?
Instagram connects through a Facebook Page, so your account needs to meet some requirements. See Instagram Won't Connect: Facebook Page Requirements and Fixes.
Drafts, posts and approvals
What is the difference between a draft and the public link?
The draft is the content you upload in Influur for the brand to review. The public link is the link to the post you published on your own social media account. You upload it after your draft is approved.
How long does the brand have to review my draft and my post?
Up to 48 hours for each one. If the brand accepts earlier, you move on right away. If the brand doesn't act, it is approved automatically after 48 hours. If the brand leaves observations, you will be able to respond to them.
How do I know if the brand approved my post?
Open the Jobs section in the Influur app or web app. If your job is still in review, the brand hasn't approved it yet. Once it is no longer in review and you can use "Get paid instantly" (app) or "Get Early" (web), your post was approved.
Payments
When do I get paid?
After the brand releases your payment, 30 days start running. When they end, you can cash out with no Fee. Before that, you can withdraw early for a 6% Fee. See When Do I Get Paid? The Payment Timeline for Your Campaign.
How do I cash out?
Tap Cash out from your job in the Influur app. In the US, Mexico, Colombia and the UK, if you have a payment method registered in your wallet, the money goes automatically to your destination account. See How to Get Paid - Countries with Stripe Wallet (US, Mexico, Colombia, UK).
I can't set up my wallet in the app. What can I do?
If you are in the US, Mexico, Colombia or the UK, go to creators.influur.com/payments and complete your wallet there. It is the web version of the Influur app, and you sign in the same way you do on mobile.
My country is not the US, Mexico, Colombia or the UK. How do I get paid?
You don't need a wallet. Ask our team for a manual payment. See Manual Payments (Countries Without Stripe Wallet).
What is the 6% Fee?
It only applies if you withdraw before the 30 days are over. After 30 days there is no Fee. If you are a new invited creator, your first job is free of Fee. See Early Withdrawals: How They Work and the Fee.
Need help?
How do I contact support?
Tap Open chat in the Influur app or the web app and our team will help you.