Why This Matters
Login issues can prevent you from accessing your Investorlift account. Understanding the right URL, verifying credentials, and troubleshooting browser problems gets you back to work quickly.
Confirm the Correct Login URL
Before troubleshooting, confirm whether you are logging in as a buyer or a seller:
Buyer access: https://investorlift.com/marketplace/
Seller (Admin) access: https://admin.investorlift.com
Attempting to log in at the wrong URL will prevent access to your account.
Troubleshooting Login Issues
Verify Your Login Credentials
Double-check your email address and password.
Even a small typo will block successful login.
Ensure Caps Lock is not accidentally turned on.
Reset a Forgotten Password
If you can't remember your password, use the Password Reset option on the login page.
You'll receive an email with instructions to create a new password.
🔎 Check Spam and Promotions folders in case the email doesn't appear in your inbox.
❗ Please check your spam and promotions folders to ensure you receive the password reset email; it might end up there!
Clear Browser Cache
Stored browser data can sometimes cause errors.
Clear your browser's cache and cookies.
Restart the browser and try logging in again.
Update Your Browser
Ensure you're using the latest version of Chrome, Firefox, Safari, or Edge.
Outdated browsers may cause performance and security issues.