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How to access in-app support

Access tours, resources and in-app chat all from the one place.

Christine Nicholls avatar
Written by Christine Nicholls
Updated over 2 months ago

This article outlines the in-app support available to our customers. Our goal is to simplify your experience, allowing you to focus on what matters most instead of navigating complex processes.

To access a menu of helpful articles and resources, simply select the Help icon whenever you need assistance.

the Help icon

If you have account owner, manage user, author, or user admin permissions, you can also use the Help icon to chat with our support team for real-time assistance.
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Note: In-app chat isn't currently available on mobile.

You can also easily explore our knowledge base and all available resources by selecting Help from your Avatar menu.

Avatar menu open with a cursor over the Help option

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