This article outlines the in-app support available to our customers. Our goal is to simplify your experience, allowing you to focus on what matters most instead of navigating complex processes.
To access a menu of helpful articles and resources, simply select the Help icon whenever you need assistance.
If you have account owner, manage user, author, or user admin permissions, you can use the Help icon to chat with our AI support agent, Fin.
Fin provides real-time answers and links to helpful resources, and will escalate to our human support team if needed.
Note: In-app chat with Fin isn't currently available on mobile.
You can also easily explore our knowledge base and all available resources by selecting Help from your Avatar menu.
