How to access iQualify settings
As an account owner, you can access iQualify settings by selecting your Avatar in the top right, and choosing iQualify settings. The options will automatically open in the left menu.
Once you're in any of the separate iQualify settings areas (such as Identity or Feature settings), you can use the green menu on the left side of the screen to reopen the iQualify settings menu.
What you can manage in iQualify settings
As an account owner, you can customise and manage various aspects of your organisation's iQualify environment, including:
Login Screen: Set up the login screen, logo, and welcome message.
Feature and permission control: Choose whether specific features (such as Pulses or custom tabs) and permissions (like allowing learners to add a preferred contact email) are enabled or disabled.
User management: Manage user details and permissions.
Group management: Create user groups and view and download reports.
Integrations: Configure integrations with other tools and services.
Tip: We’ve linked to several specific how-to articles and collections above, but most areas within iQualify settings include text explanations for each feature. If you ever find yourself stuck or unsure, reach out to us for assistance.
Note: The user admin role can be assigned to people within your organisation, enabling them to assist with administrative tasks in the User and group management area of iQualify settings.
How to get help with iQualify settings
If you ever need assistance while using a desktop or laptop computer, scroll to the bottom right of your screen and open the in-app chat to connect with our team.
Alternatively, you can use our contact form on any device.