As a facilitator you can choose to reopen or reset a learner's submissions depending on whether the submission has been marked or not.
As a facilitator you can choose to reopen or reset a learner's submissions.
Reopen a task before you have marked - This is when you're giving the learner a chance to change the submission. This might be if the learner has contacted you saying they've uploaded the wrong file etc.
Reset a task after you have marked - This is giving the learner a completely separate attempt of the same task (the first attempt is still retained for your records). This might be when a learner has missed elements of the task and needs to attempt the task again.
The video below gives an explanation of the difference between re-open and reset and what happens to the learner's attempts.
Reopening Submissions
When a learner has submitted a manually marked task and it has not been marked yet, facilitators get an option to REOPEN before marking the submission.
Reopening a submission:
returns the submission to draft state (all files are retained)
removes the submission from the marking view because it is no longer ready for marking
notifies learners that the task has been reopened
lets learners update their existing submission
Uploaded files are retained in the learner view only for them to review, edit, remove or add to prior to resubmitting. These are no longer visible from the marking modal.
The learner's submission reverts to Not started when reopening is successful.
Resetting Submissions
When a learner has submitted an assessed task and it has been marked (automatically or manually), facilitators have an option to RESET the submission.
Resetting a submission:
notifies the learner the task has been reset via in-app chat (and via email if subscribed to email updates).
allows the learner a new attempt
retains the submission in the marking view.
A record of all past submissions are retained and visible to both learners and facilitators.
Other articles you might find useful
How to view and mark tasks - Facilitators and coaches can view automarked task details and provide marks and feedback on manually marked tasks.
The Class Console - Class Console is built especially for facilitators and replaces the Class and Marking pages for tasks courses.
Understanding task statuses - Understand the different statuses for assessed and non-assessed tasks.
Managing assessment extensions - Options for facilitators and iQualify Manage users to deal with task submissions past the due date.
Marking templates - Template Settings and what they mean.
Or check out our collection of help articles for Teaching and facilitating with iQualify.