If you’re contacting Customer Support about a missing deposit or withdrawal, you may be asked to provide the transaction ID to help us locate the payment quickly.
Here’s how to find it:
Go to My Account and click on Transactions
Look through the list to find the payment in question
The transaction ID is listed in the first column of the Payment Transactions table
🔍 This unique number helps us track and resolve your issue faster — be sure to include it when reaching out to our team!