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Edit Your Seller Profile

How to edit your photo, name, username and bio in the app or the Seller Hub, with the rules for each field.

Written by Kaio Souza

Edit Your Seller Profile

What you will learn

How to keep your public profile up to date on Jamble, in the app or in the Seller Hub. Your profile is the first thing buyers see in your lives and in your Loja (Shop). A clear photo, a name that is easy to remember and a specific bio help build trust.

Before you start

You need:

  • An active Jamble account

  • The Jamble app installed on your phone, or access to the Seller Hub on a computer if you are an approved seller

What is part of your public profile

You can edit four things:

  • Photo: the round image shown on your profile, in your lives and in search

  • Name: the name shown on your profile and in your lives

  • Username: your unique identifier on Jamble, in the format @yourname

  • Bio: a short description of what you sell

Edit in the app

  1. Open Ajustes (Settings) and tap Editar meu perfil (Edit my profile) (you can also open editing straight from your profile)

  2. The Meu perfil (My profile) screen opens

  3. Tap the photo to choose a new image from your gallery

  4. Update Nome (Name), Nome de usuário (Username) and Bio

  5. Tap Salvar (Save)

If the username is already taken, the app shows the Já utilizado (Already taken) alert. Tap Escolherei outro (I will choose another one) and try a variation.

Edit in the Seller Hub

On a computer, log in to the Seller Hub at jamble.com/seller/dashboard and open Meu Perfil (My Profile). There you change the photo (Trocar foto, Change photo), the Nome, the Nome de usuário and the Bio, see a preview of how your profile looks, and tap Salvar. Changes apply in the app and on the website. See how to use the Seller Hub.

Rules for each field

The app and the Seller Hub tell you when something cannot be saved. The main rules are:

  • Username: 3 to 15 characters, letters, numbers and _ only. Some names are not allowed, for example names that use the word jamble. It can only be changed every 14 days

  • Name: up to 20 characters. It can only be changed every 7 days

  • Bio: up to 200 characters. Bios with contacts outside the app or inappropriate content may not be accepted

  • Photo: use a JPG, PNG or WEBP image. In the Seller Hub, the image must be smaller than 5 MB

Bio examples

  • "Sealed Pokémon TCG and graded cards | SP"

  • "Hot Wheels and Mini GT for collectors"

  • "One Piece and Lorcana, lives every night"

  • "Rare Funko Pop! and action figures"

Say what you sell and what makes your shop special, in one or two sentences.

Important tips

  • The photo matters. Use a photo of yourself or your shop logo. A profile without a photo builds less trust

  • Keep your username stable. Changing it often confuses people who already buy from you, and a change is only allowed every 14 days

  • Review before saving. Name and username are locked for a while after a change

  • Do not put a phone number, WhatsApp or links in your bio. Purchases and conversations happen inside Jamble

Frequently asked questions

Can I change my username at any time? No. The username can only be changed every 14 days. If you try earlier, the app tells you.

Why was my username not accepted? It may already be taken, contain characters that are not allowed, or be outside the allowed length. Try a variation with numbers or _.

Is there a character limit for the bio? Yes, up to 200 characters.

Where do I edit my email, phone number or CPF? These details are in Ajustes > Informações Pessoais (Personal Information). They are private and do not appear on your public profile.

Do changes made in the Seller Hub show in the app? Yes. Your profile is the same in the app and on the website.

Need help?

Talk to us through the app chat.

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