This guide shows how to create and schedule a live on Jamble: cover, title, description, category, date and time, repeat, and pinned notes. You'll also see how to edit, postpone, or delete a live you already scheduled.

You need:

In the app, open your profile, tap the + button, and choose Agendar uma Live (Schedule a Live). You can also schedule from your computer in the Seller Hub, with the Agendar Live (Schedule Live) button.

The Criar Live (Create Live) form opens on a single screen. Fields marked with an asterisk (*) are required.

Tap Adicionar imagem de capa (Add a cover image) and pick an option:

The cover shows in a vertical format on live cards. We recommend a vertical image in a 2:3 ratio, with the most important part in the center, because the edges can be cropped on some screens. A photo of the real products in the live usually attracts more buyers than a generic image.

The field itself shows how many characters you have left.

Tap Categoria (Category) and choose one. The category helps buyers find your live in filters. Pick the one that covers most of your items.

Tap Selecione sua data (Select your date), choose the day on the calendar, set the Hora (Time), and tap Confirmar (Confirm). You can't choose a time that has already passed.

Two of your lives can't be too close to each other. If the time you pick is close to another scheduled live, the app asks you to choose another date.

If you always go live at the same time, turn on Repetir Live to create several lives at once:

The final button shows how many lives will be created, for example Criar 5 lives (Create 5 lives). Repeat can only be set up when you create the live. After that, each live in the series is edited on its own.

In the Notas fixadas field (on Android, Fixar Anotações), write a short notice for viewers, such as the rules of the live or the time of a special lot. The field shows the character limit.

The notes are pinned in the live chat for viewers. Anyone who wants to read them again can open Notas (Notes) in the live menu.

Only use notes for true, current information. Don't advertise discount codes that don't exist in the app.

Once the required fields are filled in, the Criar Live (Create Live) button becomes available. Tap it to schedule.

Next, the app suggests Adicionar Produtos (Add Products) to the live. You can add them now or tap Faço depois (I'll do it later) and prepare your products calmly before you start.

The live then shows on your profile and to buyers. Your followers may get a notice when the live starts, depending on the notifications they turned on in the app.

The title, description, and notes go through an automatic filter. Phone numbers, links, profiles on other networks, or requests to deal outside Jamble are not allowed. If the text is blocked, the app shows a warning and the live isn't saved until you change the text.

Open the scheduled live from your profile, tap the menu, and choose Editar live (Edit live). You can change the cover, title, description, category, date and time, and the pinned notes. Tap Editar live at the bottom of the form to save.

Editing is only possible before the live starts.

Moving a live to an earlier time is free. Moving it later has a limit per live. When you reach the limit, the app shows Limite de adiamentos atingido (Postpone limit reached) and won't accept a new later date. In the Seller Hub, the edit form shows how many postpones you have left.

Open the scheduled live, tap the menu, and choose Excluir (Delete). Confirm at the question Tem certeza de que deseja excluir esta live? (Are you sure you want to delete this live?). Deleting can't be undone.

Can I schedule two lives at the same time? No. Your lives need a gap between them. If the time is taken, the app asks for another date.

Can I change the date after scheduling? Yes, with Editar live (Edit live). Bringing it forward is free. Postponing has a limit per live.

Can I edit the notes during the live? No. The title, description, notes, and date can only be changed before the live starts.

Can I add products after scheduling? Yes. You can add, edit, and arrange products at any time before and during the live.

Why isn't the Criar Live button available? Check that you added the cover, title, category, and date. If you turned on Repetir Live (Repeat Live), also choose when the repeat ends.

What if I'm late? Start the live as soon as you can. If the time has passed and the live didn't start, you can pick a new date on the live screen with Atrasado? Reviva esta Live (Late? Revive this live).

Talk to us through the in-app chat.