Want to see who donated and how much? You can view a summary directly on the website or download a full report to Excel
How can I access information about donations and donors for the charity?
On the Jgive website, you have two primary methods for accessing this data:
Donations Page:
The detailed donations table — filter, choose columns, download a full Excel report and receipt copies.
The "Analytics" dashboard: a graphic overview of your whole fundraising — summary cards, charts and filters (details below).
Viewing the Donations page
1. Access the charity area: click your profile picture in the top-right corner of the site, then click your charity's name in the menu that opens.
2. Click Donations in the side menu on the left side of the screen.
On the donations page, you can explore general data about donations and donors to the charity, including information such as the donation date, donor name, donation amount, and more.
If needed, you have the option to edit the target, endowment, or share details of the donations. Additionally, you can access further data related to your monthly donations by visiting the 'Recurring Donations' tab at the top of the page.
Above the table you'll find the filter bar: Donors, Campaigns, Payment method and Period. Click Add filter to filter also by currency, campaign type, donation type and dedication. Click Download to get an Excel file of all the donations that match your filters.
To download a receipt copy, click the receipt icon in the Receipt column (can't see it? scroll the table sideways). The donor's email is in the Donor Email column; add payment method, donor phone number and more with the Columns button. Actions on a donation (such as Move or View/Edit Comment) are in the actions menu (⋮) of its row.
*Important Note: Do not utilize the email address of donors without their explicit consent. You can check whether donors have agreed to be contacted by referring to the "Donor Share Info" column in the donation table.
Downloading the full donations file
1. In the charity area, click Analytics in the side menu.
2. Filter the data you need: Period and Payment method, and with Add filter also campaigns, currency, donors, campaign type, recurring donations and more. The file includes only the donations that match your filters.
3. Click Download above the data cards, next to Compare.
4. Wait for the file to be ready (for large files this may take a few minutes). When it is ready, it downloads to your computer automatically.
We suggest using Google Sheets to read the file (click here for a sheet import guide), although any other software you have, such as Microsoft Excel or Open Office Calc, will work as well.
Inside the file, you will find a table with the data on donations and donors. Below are the main columns in the file, in column order:
Data | Explanation | Column |
Donation Type | Donation type | A |
id | Donation ID | B |
Transaction Date | Donation Transaction Date | C |
Amount | Donation Amount | D |
Releasable Amount | Donation amount minus fees | E |
Currency | Donation Currency (USD, ILS, CAD, GBP) | F |
Amount (ILS) | Donation amount in ILS (converted) | G |
Target Name | Campaign Name | H |
Target ID | Campaign ID | I |
Main Event ID | Main Campaign ID (Relevant for Ambassador Campaign) | J |
Team ID | Ambassador Team ID (Relevant for Ambassador Campaign) | K |
Donor First Name | Donor First Name | L |
Donor Last Name | Donor Last Name | M |
Invoice Recipient Name | Name on the Receipt | N |
Donor Email | Donor Email | O |
Donor Phone Number | Donor Phone Number | P |
Donor Israeli ID | Donor Israeli ID | Q |
Recurring | Recurring (Yes/No) | R |
Recurring Months | Recurring Months | S |
Recurring Ends At | Recurring End Date | T |
Payment Provider | Funds Processed Through (Jgive, Stripe, PayMe, Meshulam) | U |
Payment Method | Payment Method (CreditCard, DAF, Wire, JCF, BIT, Check, Wallet) | V |
Payment Redirected | Donations Redirected by Jgive Fund (Consolidated on 20th of the month) | W |
Card Last 4 | Last 4 Digits of Credit Card | X |
Card Brand | Credit Card Company | Y |
Wallet Type | Digital wallet type (Apple Pay / Google Pay), if a wallet was used | Z |
Processing Fee | Processing Fee | AA |
Market Fee | Platform Fee | AB |
Transaction Fee | Fixed Fee of 30 Agorot | AC |
Release Status | Status of the funds transfer to the charity's bank account | AD |
Released At | Funds Transfer Date | AE |
Release Date Conversion Rate | Currency conversion rate on the funds transfer date (foreign-currency donations) | AF |
Comment | Donor Dedication/Comment on the Donation | AG |
Foreign Card | Is it a Foreign Credit Card? (Yes/No) | AH |
Share Donor Details | Did the Donor Choose to Share Their Details with the Organization? (Yes/No) | AI |
Donor Foundation Name | Donor foundation name (if entered) | AJ |
Receive Updates | Does the Donor Want to Receive Updates from the Organization? (Yes/No) | AK |
Share Donor Name | Did the Donor Choose to Share Their Name on the Site? (Yes/No) | AL |
Share Donation Amount | Did the Donor Choose to Share the Donation Amount on the Site? (Yes/No) | AM |
Hidden (For Offline) | Is the donation hidden from public display (offline donations)? (Yes/No) | AN |
Invoice Issued | Was a receipt issued for the donation? (Yes/No) | AO |
Invoice Number | Receipt number | AP |
Invoice Copy URL | Link to the receipt copy | AQ |
Tax Authority Confirmation Number | Tax Authority confirmation number for the receipt | AR |
Transaction Voucher | Transaction Code from the Credit Card Company | AS |
Is Negative | Is it a Refund? (Yes/No) | AT |
Chargeback | Is it a Chargeback not Done by Jgive (By the Customer/Credit Card Company)? | AU |
Refunded At | Donation Refund Date | AV |
Withdrawal Code | Withdrawal Code - a Unique Code Transferred to the Organization when it Receives Funds from the Credit Card Company | AW |
Withdrawal Date | Date of Funds Transfer by the Clearing Company | AX |
Provider Payment ID | Payment Provider ID | AY |
Question 1 | Question 1 (In the Donation Process) | AZ |
Answer 1 | Answer to Question 1 | BA |
Question 2 | Question 2 (In the Donation Process) | BB |
Answer 2 | Answer to Question 2 | BC |
Question 3 | Question 3 (In the Donation Process) | BD |
Answer 3 | Answer to Question 3 | BE |
Question 4 | Question 4 (In the Donation Process) | BF |
Answer 4 | Answer to Question 4 | BG |
Question 5 | Question 5 (In the Donation Process) | BH |
Answer 5 | Answer to Question 5 | BI |
Question 6 | Question 6 (In the Donation Process) | BJ |
Answer 6 | Answer to Question 6 | BK |
Purpose ID | Purpose ID Chosen in the Donation Process (If Any) | BL |
Purpose Title | Purpose Title Chosen in the Donation Process (If Any) | BM |
UTM Parameters | UTM Parameters (If Any) | BN |
Is Embedded | Is the Campaign Embedded? (Yes/No) | BO |
Donor Covered Fees | Did the Donor Cover the Fees Instead of the Organization? (Yes/No) | BP |
Donor Covered Fees Amount | Fee amount covered by the donor | BQ |
Igul Letova | Did the donor choose Igul Letova (rounding up the donation)? (Yes/No) | BR |
Igul Letova Card Brand | Card company used for the Igul Letova charge | BS |
Match Request ID | Match Request ID by Employer/External Entity to the Organization | BT |
Match Request Status | Donation Matching Status (Pending, Matched, Failed, Cancelled) | BU |
Sent By Check | Was the Donation Sent by Check? (Yes/No) | BV |
Donation ID | Additional internal donation ID | BW |
Matching Index | Donation matching index | BX |
Matched Amount | Matched amount approved for the donation | BY |
Kindly note that the file includes additional columns, and the order of these columns may change periodically.
Choosing columns in the donations table
You decide which columns the table shows:
Click "Columns" above the table.
Tick the columns you want — for example payment method, donor phone number, matching amount and receipt. You can also search for a column.
"Show/Hide all" toggles everything at once, and "Reset" restores the default.
The base columns (donor name, amount and charge date) are always shown.
The "Analytics" dashboard — your overview
In short: the "Analytics" page shows your whole fundraising picture at a glance — no export needed.
Log in to the charity area and click "Analytics" in the side menu.
At the top you will see summary cards: total raised, average donation, median donation, highest donation, number of donations, unique donors and campaigns.
Scroll down for charts: breakdown by currency, campaign type and payment method — plus donations over time.
Filtering the data:
Period — defaults to the last week. Multi-year ranges switch the time chart to a yearly view automatically.
Payment method — including cash.
Donation type — regular or offline.
Recurring — all / recurring only / exclude recurring.
Exclude matching — show the numbers without matching donations.
Add filters — filter by campaigns and more. Type a campaign name — the closest matches appear first.
Country — filter by the country donations came from, using the address the donor gave at checkout. When you pick United States, a State filter appears too.
💡 Country, state and city show only for donors who agreed to share their details. A donor who did not agree appears under Not specified.
💡 While a country, state or city filter is on, offline donations are not counted, because they have no address.
In multi-select filters, tick the options and click "Apply" — the data refreshes in one go.
💡 You can also click a chart segment (e.g. a currency or payment-method slice) — it is applied as a filter to the whole page.
💡 The page also shows your recurring donations potential — the projected future income from your active recurring donations.
How do I choose which campaigns appear on the chart?
The Top Campaigns table now pages through every campaign active in the period — five rows at a time.
Each campaign has a checkbox: tick the ones you want to see on the chart.
You can plot up to five campaigns at once. The first ones are ticked automatically.
Reached five? The next checkbox is disabled with an explanation — untick another campaign to free a slot.
Every ticked campaign keeps a fixed colour dot in the table, matching its line on the chart.
How do I compare with another period?
In short: click Compare next to Download to see what went up and what went down against the same dates last year.
Open Analytics and pick a Period.
Click Compare, next to Download. The Compare to another period switch turns on.
The default is the same dates last year. A Period longer than a year compares with the same number of days right before it.
Want a different period? Pick a start date in From. The end date is set for you, so both periods have the same length.
A line under the buttons says what is compared with what, for example: "Period Jan 1 – Oct 15, 2026 vs Compare Jan 1 – Oct 15, 2025".
Each figure shows a percentage change: up, down, or No change. On the charts, full color is the Period and pale is Compare.
💡 New appears when the compare period had no donations at all. No data for Compare appears when the compare period has no data.
💡 To turn Compare off, click Clear in the Compare panel.
What's new in the report and export?
A new ILS amount column — every donation also shows its value in shekels, so donations in different currencies can be summed.
Payout-correction rows no longer appear in the general export — exactly as on the screen table. They still appear in the payouts report itself.
How do I download the data to a file?
Filter the dashboard exactly as you want to see it — period, campaign, payment method and the rest.
Click the Download button above the data cards.
The file is built in the background; when it's ready it appears in the downloads screen.
The file contains exactly the rows you filtered — the same numbers you see on screen, no surprises.
It includes the full donation details: donor, campaign, amounts, payment method, receipt, dedication and more.
💡 Don't see the Download button? Downloads are enabled for your charity by Jgive — contact support.