Charities
72 articles
How can I update the charity’s staff members independently?
How to register as a Nonprofit on the platform?
Charity registration options in the Jgive platform
Why Doesn't The Charity Appear In The Search Field During Registration?
About Us - JGive
Do You Offer Phone Support Service?
Charities :What are the costs involved with using the site?
The Collect donations page - overview
The process of joining the clearing through GROW (Meshulam)
How to create a new donation page (Collect)?
How to Create a Tracking Link (UTM)
What happens if we do not reach the target?
How can offline donations be updated?
How we can add a bonus round in our campaign?
What are the sizes for graphics in campaigns?
Is it possible to add custom fields for donors?
What Are Teams?
What is an ambassador campaign and how to create such a campaign?
How to Edit Ambassador Details & Media
How To Edit an Existing Campaign?
What donation options are available on campaign pages?
How to create a new campaign?
How can a donation be transferred from one campaign to another?
Advanced Options In Campaign Editing
How to Set Up a Matching Campaign (Doubling Donations)
Campaign Ambassadors - Self-Management by ambassadors
How to show or hide a campaign on the Jgive website?
How to Create a Quick Donation Form Link (with Pre-filled Details)
User access permissions for a charity account
How to login to your charity account?
How do I reset my charity account password?
How to Update Your Charity Details
We have changed signatory authorization(s) in the charity, how can we update this?
Charity Transparency Metrics
How to Add a Personal Thank You Letter for Donors
About the Charity's page on JGive's website
Managing Recurring Donations (Extension, Date Changes, and Receipts)
How to Download an Excel Table Detailing Charity Donations
How do Charities edit donations?
How to View and Export Donation Data?
Where can we view the expected donation amounts for the charity's account after deducting the fees?
How to Export a Campaign Donation Report (Excel)
How to view the charity payouts details?
Viewing Ambassador Data & Statistics (Ambassador Report)
Can I Use Donor Email Addresses for Marketing? (The "Receive Updates" Rule)
Tracking Failed Donations
How to add the 'Round Up' (Igul Letova) option to the campaign page?
What is the 'know your customer' process and how can the clearance ceiling be removed?
Channels and timing of donations transfers for Charities
We would like to change the bank account details to which donations are currently being sent. How can we do this?
Our bank account shows a transfer from the clearing company (Payme/Meshulam/Isracard). Do we have to issue a receipt?
Do We Need to Provide a Receipt for the Transfer Received from Keren Asor Fund?
How to Set Up Authorization for Account Debit?
How to issue manual receipts for cash, check, credit or bank transfers?
Who issues the receipts for our donors?
How to Download a Receipt Copy for a Donor (PDF)
In the charity area we found only copies of receipts. How can we get the original receipts?
Why don't we receive copies of receipts for dollar donations?
Why is it that a residential address isn't required during the donation process, even though I would like to send a receipt or thank-you letter by mail?
Connecting to External Systems: How to Set Up a Webhook?
Advertising & Tracking Tools Setup Guide (Jgive)
API for JGive on Zapier
Embedding a smart donation window on the charity website
Technical tips for embedding the smart donation window on your website
Matching
How to Collect Donors' City of Residence (for ILS Donations)