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How to issue manual receipts for cash, check, credit or bank transfers?

#receipt #manual receipt #offline donations

TL;DR: Every donation you receive outside the site — cash, check, bank transfer — now lives in one screen. Record it, issue a tax receipt, edit and filter, all in the same place.

What changed?

The "Manual Receipts" tab was merged into Offline Donations. A receipt is no longer a separate record — it belongs to the donation. The Receipt column shows each donation's receipt status.

Offline donations table

How do I record a donation received outside the site?

  1. Go to the Charity AreaDonationsOffline Donations.

  2. Click Add offline donation.

  3. Fill in the donation details: donor name, amount, campaign and payment method.

  4. Need a tax receipt too? Check Issue a tax receipt for this offline donation.

  5. The checkbox reveals the receipt fields: date, donor email and ID number.

  6. Note: receipts are ILS-only. The currency locks to ILS automatically.

  7. Accept the terms and click Save.

Done! The donation is recorded on the campaign, and the receipt — if requested — is issued with it.

What can I edit after a receipt was issued?

  1. Click Edit on the donation's row.

  2. No receipt — everything is editable: name, payment method, donor details and comments.

  3. With a receipt — the donor name, payment method and ID details are locked (the receipt was already reported). Comments and display options stay open.

  4. New: a Note field — an internal note only your team sees, never the donor.

Edit offline donation

How do I filter and export?

  1. The new filter bar: Donor, Payment method, Period and Receipt (with / without / reversed).

  2. More filters — Campaign and Report status — under Add more filters.

  3. Every filter accepts multiple values.

  4. Download exports exactly the rows on screen, filters included.

FAQ

Why can't I check the receipt box? Issuing receipts requires an owner/admin role and the feature enabled for your charity. A campaign manager sees the box disabled with a short reason.

How do I cancel a receipt issued by mistake? Choose Create reverse from the row menu — a credit receipt is created. The donation itself can't be deleted while it has a receipt.

Can I issue many receipts at once?

  1. Yes — via CSV Import on the Offline Donations screen.

  2. Download the file from the Download template button (generated in your interface language, Hebrew or English).

  3. For a receipt by bank transfer or check, fill in four separate bank columns: bank name, bank number, branch number and account number.

  4. The reference number must be digits only. Receipts are issued in ILS only.

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